About

Here at The Sewing Drawer we take the safety, security and confidentiality of your personal data very seriously. This privacy policy explain how and why I obtain, process and retain and store your information and covered personal data captured through my website.

As a general rule The Sewing Drawer does not collect your personal information unless you chose to provide that information to us.
When you choose to provide us with your personal information, you are giving The Sewing Drawer your permission to use that information for the stated purposes listed in this privacy policy. If you choose not to provide us with that information, it might limit the features and services that you can use on this website.

Generally, the information requested by The Sewing Drawer will be used to provide a website feature or service to you, such as the shopping basket or providing future content better tailored to your interests.

A description of The Sewing Drawer’s intended use of that information, how that information is collected, security measures The Sewing Drawer takes to protect that information, and how to grant or revoke consent for collection and use of that information will be fully described the ‘Privacy Notice’ section of this privacy policy.

How do you get my information/consent?

When your purchase a product from The Sewing Drawer, any personal information is provided to me directly by you. This information usually includes your name, address, contact details and details of the products that you have purchased. The Sewing Drawer uses a third party payments system so we do not hold any personal financial information about you other than of a record of the transaction and the amount that you paid.

As a customer of The Sewing Drawer we then have entered into a contractual agreement for The Sewing Drawer to supply you with products and to process your information. At the end of the relationship I need to keep this information for tax purposes and for legal reasons. The information will be kept securely and once no longered required will be deleted.

Email address

Some of the services on this website allow you to send us an email. We will use the information you provide, such as email address or phone number, only to respond to your inquiry or if you wish a newsletter.

We use Mailchimp for email marketing. They store your details behind a secure firewall and are bound by international data protection requirements. Please see their privacy policy for more details.

Keep in mind that email transmissions are not encrypted by default, so we suggest you do not send sensitive information such credit card numbers, or bank account information via such contact forms.

If such information is required, it will be via a web page that clearly states the page and its transmission of information is secure and encrypted. All electronic messages received from visitors are deleted when no longer needed.

Third party applications and cookies

The Sewing Drawer uses commenting and social media plug-ins and third-party websites such as Instagram, Paypal and Mailchimp. We use those third-party services to interact with visitors and to build our community on social media. We also uses these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to visitors.

In such cases, the third-party application may request an email address, username, password, internet protocol (IP) address, and geographic location for account registration or sign-in purposes.

The Sewing Drawer does not use those third-party websites or services to collect personal information from individuals.

Any personal information collected by the third-party website will not be stored or transmitted by The Sewing Drawer. The Sewing Drawer has no control over or access to specific login information or any other sensitive personal information provided to third-party websites.

The Sewing Drawer uses cookies to provide a customized user experience on the site. A cookie is a small file that a website transfers to your computer to allow your browser to remember information about your last session on that website. Your computer only shares information in the cookie with the specific website that provided it, and no other website can request that information. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

The Sewing Drawer also uses third-party analytics services (like Google Analytics) to gather this information for analysis.

The Sewing Drawer collects and temporarily stores certain information about your visit to help us to better align our content and the website design with your needs. The information these cookies collect includes:

  1. The domain you access our website from
  2. Your computer’s IP address
  3. The date and time you accessed the site
  4. The operating system of your computer
  5. The browser you’re using to access our site
  6. The Universal Resource Locators (URLs) of the pages you visit on our website
  7. Your username, if you’ve logged into the site
  8. The URL of site you came from, if you clicked a link there that brought you to our website

We may share this information internally with The Sewing Drawer employees or third-party contractors as needed. This information is only used to to improve the website and enhance our visitors’ experience. Raw data logs are only retained temporarily site management purposes.

Security

The Sewing Drawer takes the security of your personal information very seriously. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our organization. These precautions include advanced access controls to limit access to that information to only internal personnel who require access to that information. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

We take the following specific steps to protect your information:

  1. Use internal access controls so only limited personnel have access to your information.
  2. Anyone with access to user information is trained on all relevant security and compliance policies.
  3. Servers that store visitor information are regularly backed up to protect against loss.
  4. All information is secured through modern security technologies like secure socket layer (SSL), encryption, firewalls, and secure passwords.

All access safeguards described above are in place to prevent unauthorized access by outsiders to information stored on or transmitted by our systems.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like further assistance then please contact:

Fiona Mackay – Compliance Officer
The Sewing Drawer
2 Henderson Drive
Bangor
BT19 1NR

Thesewingdrawer@gmail.com
Phone: 07866362194

Complaints
In the event of a complaint firstly contact the Compliance Officer listed above. If you are still unhappy you many contact the UK Data Protection Regulator at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

Helpline: 0303 123 1113 (local rate) or +44 1625 545 745